+1-855-211-0932 (ID:247310)
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Customer Support


Context Help

If you get lost inside our web hosting Control Panel, the first step you should take is to push the Help button, which is visible on each and every page. A context menu will open. It contains exhaustive info about all the operations that you can carry out on the given page. Each pop-up window appears on the same page so that you can quickly get back to your work.

Video Tutorials

We have a vast selection of video tutorials demonstrating how to use our Control Panel. They're designed for those of you who want to see how things are being done rather than only reading articles. In this way, everyone can quickly get to know our hosting Control Panel by simply watching our step-by-step tutorial videos.

F.A.Q.

If you can't discover the answer you are looking for, take a glimpse at our comprehensive FAQ section, which comprises questions asked by real people and provides real solutions. We frequently update our FAQ section with new articles so as to encompass all the new additions and innovations related to our platform.

Ticketing System

If you still can't discover the answer you need in the Frequently Asked Questions database either, you can touch base with our excellent team of client support engineers available 24-7-365 and eager to help you with any problem. Each support ticket you send will be responded to within sixty minutes (the average ticket response time being only twenty mins), so you won't have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 247310

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com